Privacy & cookies Policy
Privacy Policy
Last updated: 9 February, 2026
1. Controller and Contact Details
Unless stated otherwise, “Everenci” is the data controller responsible for your personal information.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:
Email: info@everenci.com
2. Scope and Definitions
This Privacy Policy explains how “Everenci” (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses personal information when you visit or use everenci.com (the “Site”), purchase products, interact with our customer support, or otherwise communicate with us in connection with the Site (together, the “Services”).
In this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, and any other individual whose personal information we process under this Privacy Policy.
This Privacy Policy is intended to support compliance with applicable privacy and data protection laws, including those applicable in Lithuania and the European Union.
3. How We Collect Personal Information
To provide the Services, we collect personal information from the sources described below. The personal information we collect and use depends on how you interact with us.
3.1 Information You Provide Directly
Personal information you submit through the Services may include:
Contact details, such as your name, address, phone number, and email address.
Order and transaction details, such as your name, billing and shipping address, payment confirmation, email address, and phone number.
Account information, such as username, password, security questions, and other information used to help keep your account secure.
Customer support information, including the information you choose to provide in communications with us.
3.2 Information Collected Automatically (Usage Data)
We may automatically collect certain information about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include: device and browser information, network connection details, IP address, approximate location derived from IP address, and interaction data (such as pages viewed and actions taken).
3.3 Information We Receive from Third Parties
We may obtain personal information from third parties that support our Services, including:
Infrastructure and hosting providers (e.g., Hostinger).
Payment processors, to process payments and fulfil transactions.
Analytics, advertising, and online tracking providers, to help measure performance, understand usage, and improve marketing.
Any third-party information we receive is handled in accordance with this Privacy Policy.
4. Cookies and Similar Technologies
We use Cookies to enable core website functionality, enhance your browsing experience, personalise content where applicable, and analyse website performance. You can manage Cookies through your browser settings. Disabling certain Cookies may affect how the Site functions.
Cookies are small text files stored on your device when you visit a website. We may use:
Essential Cookies – required for the Site’s core functionality.
Performance Cookies – help us understand how the Site is used to improve it.
Marketing Cookies – used to deliver or measure personalised offers and advertising, where applicable.
For information on cookies used by Hostinger, please refer to its cookie policy: https://www.hostinger.com/legal/cookie-policy
5. How We Use Personal Information
In addition to the purposes below, we may use personal information to communicate with you, maintain and improve the Services, comply with legal obligations, enforce our terms and policies, and protect the Services, our rights, and the rights of users and others.
5.1 Providing Products and Services
We process personal information as necessary to perform our contract with you and deliver the Services, including to process payments, fulfil orders, manage accounts, arrange shipping, handle returns, and operate store-related tools and integrations (including Hostinger services, where applicable).
5.2 Marketing and Advertising
We may use personal information to send marketing communications, provide personalised advertising, and tailor your experience where permitted by law.
Legal basis for EEA residents: legitimate interests under Article 6(1)(f) GDPR (where applicable), or consent where required.
5.3 Security and Fraud Prevention
We may process personal information to detect, prevent, and investigate fraud, unauthorised activity, misuse, or security incidents, and to protect the Services.
Legal basis for EEA residents: legitimate interests under Article 6(1)(f) GDPR.
5.4 Customer Support and Service Improvement
We may use personal information to respond to enquiries, provide support, and improve the Services.
Legal basis for EEA residents: legitimate interests under Article 6(1)(f) GDPR.
6. How We Disclose Personal Information
6.1 General Disclosure
We may share personal information:
With service providers that support our operations (e.g., IT, hosting, payment processing, shipping/logistics, customer support, analytics).
When required by law, or in response to lawful requests by competent authorities.
With affiliates or as part of a corporate transaction (e.g., merger, acquisition, restructuring, sale of assets), including related due diligence and transition activities.
6.2 Categories of Personal Information Disclosed and Recipients
Depending on how you use the Services, we may disclose the following categories of personal information to the recipient groups listed:
Identifiers (e.g., contact information): vendors, business partners, and affiliates.
Commercial information (e.g., order history, customer support information): vendors, business partners, and affiliates.
Usage Data (e.g., device information, IP address, browsing/interactions): vendors, analytics providers, and business partners.
Geolocation data (IP-derived): vendors and advertising/marketing partners.
6.3 Sensitive Personal Information
We do not use or disclose sensitive personal information without your consent, and we do not process sensitive personal information for the purpose of inferring characteristics about you.
7. International Data Transfers
Your personal information may be transferred to, stored in, or processed in countries outside your country of residence. Where required for European users, we rely on recognised transfer mechanisms (such as Standard Contractual Clauses) to help ensure an adequate level of protection.
8. Security and Retention
8.1 Security
We use reasonable measures designed to protect personal information. However, no method of transmission or storage is completely secure. You should avoid sending sensitive information through insecure channels.
8.2 Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, enforce agreements, and maintain accounts where applicable.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, which may include:
Access (to know what personal information we hold about you)
Correction
Deletion
Data portability
Restriction of processing
Objection to processing (including certain marketing uses)
Opt-out of sale/sharing or targeted advertising (where applicable)
Withdrawal of consent (where processing is based on consent)
Appeal (where applicable under local law)
You may also manage certain communication preferences, such as unsubscribing from marketing emails (where provided). We may take steps to verify your identity before responding to a request.
We will not discriminate against you for exercising your rights.
10. Complaints
If you have questions or concerns about our privacy practices, you may contact us using the details in Section 1. If your concern is not resolved, you may also have the right to lodge a complaint with your local data protection authority.
11. Third-Party Websites and Links
The Site may contain links to third-party websites or platforms. We do not control, and are not responsible for, the privacy practices of third parties. We recommend reviewing the privacy policies of any third-party site before providing personal information.
12. User-Generated Content
If the Services allow you to post content publicly, any information you submit through such public features may be visible to other users and the public. We are not responsible for how others use or share information you choose to make public.
13. Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, or for operational, legal, or regulatory reasons. We will publish the updated Privacy Policy on the Site and update the “Last updated” date. Where required by applicable law, we will also take additional steps to notify you of material changes.
Cookie Preferences and Privacy Controls
Your Choices:
You can decide if optional cookies may be used or not. This notice explains the cookie categories used on our website and the purposes for each category.
Strictly Necessary Cookies (Always Active):
These cookies are essential for the website to function and cannot be switched off in our systems. They support core features such as secure access, session management, and shopping cart functionality.
Functional Cookies:
These cookies enable enhanced functionality and personalisation by remembering information about your actions and preferences (for example, settings that may be applied on a future visit).
Advertising Cookies:
These cookies may be set by us and our partners (including Hostinger) to deliver, tailor, and measure marketing communications and to display advertisements on other websites based on your likely interests.
Performance & Analytics Cookies:
These cookies help us measure and analyse how the website is used. We use this information to understand user interactions, monitor performance, and identify opportunities for improvement.